Delivery and shipping

At Murray Collins, we have chosen to ship our products directly from the supplier. This allows us to significantly reduce costs related to warehousing, transportation and packaging, enabling us to offer our products at fair prices.

Delivery Times

As our products are shipped directly from the supplier, the average delivery time for orders placed within New Zealnd is 5 to 14 working days.

Always Free Delivery

We cover all shipping costs for every order. All of our products are delivered to your address free of charge, with no minimum purchase requirement.

Questions About Your Order?

Do you have questions about your order? You are probably not the first person to ask them!

Before contacting us, please check our FAQ (Frequently Asked Questions) page to see whether your question has already been answered.

Tracking Your Order

When you place an order with us, you will receive a tracking number a few days later.

Please note that the tracking number will not become active immediately, as it must first pass through several systems before being processed. In most cases, you will be able to track your parcel 3 to 5 days after receiving the tracking number.

You can follow your order directly through our website:

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